Understanding Your Payment Options

Navigating healthcare expenses can be complex. At Central Texas Wound Healing Associates, we believe transparent billing is essential to a stress-free recovery. We accept multiple payment methods to ensure you can focus on what matters most—your healing and vitality.

Please Note: Wound care involve collaborative treatment. You may receive separate bills from the hospital, laboratory, or other specialty providers involved in your clinical journey.

Accepted Payments

Major Credit and Debit Cards
HSA (Health Savings Account) Cards
FSA (Flexible Spending Account) Cards
Personal or Certified Checks
Cash (Accepted for in-office payments only)

All payments are securely processed. Contact our front desk if you have questions about specific card eligibility.

Billing & Patient Inquiries

We aim to make the billing process as transparent and stress-free as possible. Patients can typically expect to receive a statement within 30 days of their service. Your statement will list the date of service, treatments performed, and applied adjustments. When reviewing your statement, please ensure that the account number matches your records. If you notice any discrepancies, our dedicated team is here to assist you during regular business hours.

What to have ready when you call:

Patient Full Name and Date of Birth
Date of Service
Account or Invoice Number
Insurance Member ID (if applicable)

Get in Touch with Billing

210-864-2444

Direct billing inquiry line

contact@centraltexaswoundhealingassociates.com

For secure document submission

Office Hours

Monday – Friday: 8:00 AM – 5:00 PM (CT)

Financial Assistance Programs

We are dedicated to ensuring that quality wound care is accessible to every patient. Our clinic works closely with individuals who are uninsured or under-insured to find viable paths forward. We may offer flexible payment plans and discounts for prompt payment when appropriate, and our team can help you explore options through your insurance or community resources. No one should ever delay necessary medical care because of cost concerns; please reach out to us today to discuss how we can support your recovery.

Secure Portal

Online Payment Portal

Easily manage your healthcare finances through our secure online portal. Our platform allows you to pay your bill promptly, view your current balance, and update your card information all in one place. To access the system, you will simply need your latest statement and date of birth.

• Securely pay bills online

• View your current balance

• Update card information

Frequently Asked Questions

Do you accept my insurance?

We work with a wide range of major insurance providers. We recommend checking with your specific carrier to confirm coverage details for wound care services prior to your visit.

Will my visit be covered?

Clinical necessity is key for coverage. Most medically necessary wound care is covered, but co-pays, deductibles, or non-covered service fees may apply based on your plan.

What if I can't pay my balance in full?

We are here to help. If you have concerns about your balance, please reach out to our billing team to discuss financial assistance or available discount programs.

Can I set up a payment plan?

Yes, we offer flexible payment plans to handle outstanding balances over time. Contact our billing department to arrange a schedule that works for your financial situation.

How do I get a copy of my bill?

You can view and print your current statements through our secure Patient Portal at any time, or you can call our office to request a mailed paper copy.

Who do I contact about a billing error?

If you notice a discrepancy, please contact our billing team at [Billing Email] or call [Clinic Phone Number] during office hours. We will review and resolve it promptly.